management

Wolt

<div><section><div><p></p><h2>Company Description</h2></div><div><p>Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office. Wolt is not just a delivery app – we’re a technology company building a commerce platform to seamlessly connect our millions of customers with thousands of merchant and courier partners, in real-time across 23 countries and 250+ cities. Our apps (iOS and Android) have the industry’s highest ratings, largely thanks to our customer-first-mindset, which shows in how we build products and run operations. In June 2022 we officially joined forces with DoorDash. Combined, we have a presence in 27 countries, 23 of which operate with the Wolt brand and app. Wolt and DoorDash continue largely independently, with Wolt’s name, brand, product, technology and team.</p><p><strong>Working in Product Development at Wolt</strong></p><p>At Wolt, we’re about getting things done. You’ll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people. </p><p>The behind the scenes of Wolt is run by an awesome bunch of over 400+ planners, builders, designers and data crunchers. We call ourselves Product+, as we’re the very core of Wolt’s products, tools and platforms. To build our products, we work in over 40  cross-functional, independent and autonomous teams. Teams are made up of a mix of talented individuals: engineers, designers, data scientists, analysts, and product leads. Each team takes ownership for solving customer problems in the best possible way.</p><p><strong>Our Commitment to Diversity, Equity &amp; Inclusion</strong></p><p>We want to have all sorts of people in our team – people like you and me, and people different from you and me. To be able to work with diverse teammates – when it comes to gender, age, ethnicity, life background, sexual orientation, political views, religion, or any other personal trait – we consciously aim to offer equal opportunity for everyone to work with us. This is because we believe diverse teams make the most thought-through decisions and build things in the most inclusive way.</p><p>Join us today to build Wolt together!</p><p>#LI-SW1<br>#LI-Hybrid</p></div></section><section><div><p></p><h2>Job Description</h2></div><div><p>Do you want to build something completely new from the ground up? Are you ready to take part in defining a direction for a completely new initiative and face the opportunity to build a new real-time solution for 20M+ users? If you said “Yes, yes and definitely yes”, then come and join our new team on a mission to build a completely new instant messaging platform for our support.<br><br>In a nutshell, the team is building a brand new support chat tool. World-class customer service is one of the cornerstones of Wolt 💙 <br>The quality of communication between our team and our customers and partners is essential as it determines how fast and accurately we can respond to inquiries and solve emerging problems. At Wolt, we currently serve over 20M+ monthly users and they love to chat with us, a lot. <br><br>Challenges include real-time messaging, ensuring that messages are reliably stored and delivered, and designing and building a conversations inbox with prioritization, attachment, and push notification systems. And that’s just to start with.<br>Node.js is the main backend programming language of the team, while frontends are built in React/TypeScript.<br><br>As a Team Lead, you'll be an inspirer, facilitator, and an enabler for the team to do what they do best, by running the weekly cycle of the team, making personal development plans, hosting regular 1on1s, working closely with the Product Lead and taking part in recruitment. You’ll be driving the development of top-quality software and communicating effectively with the Wolt Product team at large.</p><p>📍You can be based in our tech hubs in Helsinki, Stockholm, or Berlin or work entirely remotely elsewhere in Finland, Germany, Denmark, or Estonia now and in the future! 🌍  Read more about our new remote set-up <a href="https://blog.wolt.com/hq/2021/03/23/new-remote-setup-at-wolt-product-work-from-anywhere-in-finland-germany-denmark-estonia/">here.</a></p></div></section><section><div><p></p><h2>Qualifications</h2></div><div><p>You know what it takes to develop top-quality software, take care of people, and achieve ambitious goals together. Don’t let the ‘lead’ bit fool you; team leads are our teams’ guides, not managers. There is no room for ego and we hope you can be flexible and wear different hats.<br><br>As team lead in the Support Group, you will be expected to be a servant leader and a master of facilitation while thriving to make the complex simple, facilitate the daily and weekly practices, and do whatever is needed to help the team succeed, while helping and guiding the team members in their professional and personal growth with regular 1-1s.<br><br>You will have the opportunity to get your hands dirty when required but you should also be able to recognise when it’s not necessary and let the team do the right thing. <br><br>Having solid experience as an engineer, designing and implementing quality software in <strong>Node.js</strong> on a large scale, and having knowledge of Kubernetes will for sure help here.<br><br>You’re a dedicated person who is pragmatic with a positive attitude, who doesn't shy away from going outside of their comfort zone, and who demonstrates curiosity and willingness to keep continuously learning.</p></div></section><section><div><p></p><h2>Additional Information</h2></div><div><p>The position will be filled as soon as we find the right person, so make sure to apply as soon as you realize you really, really want to join us!</p><p>If you want to check up on your application or have any further questions about the position you can turn to Talent Acquisition Partner, Sandra Weigt (<a href="/cdn-cgi/l/email-protection#3e5f50505f10545f505b4a5f7e4951524a105d5153"><span>[email protected]</span></a>) at any given time.</p></div></section></div>

Engineering Team Lead, Instant Messaging Platform

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