management

Rakuten Symphony

<div>SUMMARY Responsible for driving all initiatives in the BSS (Business Support System) &amp; Provisioning domains from an architecture &amp; design principles angle for customer projects. Guide R&amp;D teams to develop accordingly to align with customer projects requirements and long terms product strategy. KEY RESPONSIBILITIES <ul><li>Contribute/review to architecture and design and solution for BSS/OSS integration</li><li>Contribute/review to design/solution for Online/Convergent Charging, Mediation, Service</li><li>Review high level BSS/OSS product requirements</li><li>Order Management, SIM Management, Provisioning, Number Management, Mobile Number Portability etc.</li><li>Contribute/review to customer migration impact based on E2E approach</li><li>Provide Catalog synchronization design (e.g. between Product catalog, CCS, Service Catalog)</li><li>Advise on Gateway and Event driven integration patterns</li><li>Engage with external vendors for review of design documents</li><li>Set up and drive product feature requirement and design workshops with customer</li><li>Provide regular status updates to program on activity progress in a structured manner, also using industry-standard tools like Jira, as an example</li><li>Manage activity tracking</li><li>Provide technical input for escalations as well as risk and issue assessment</li><li>Proactively identify risks and issues and manage communication to team and management</li><li>Report and manage escalation with help of management as needed</li><li>Facilitate the requirements from customer projects and work with R&amp;D leads to ensure correct materialization of product strategy in alignment with market and customer projects need</li><li>Align with all Rakuten Business Units and RCP Customers delivery teams to leverage specific innovations to bring to the core product portfolio</li><li>Facilitate the architecture and its realization through implementation of BSS solution (based on RCP BSS products portfolio) for customer projects</li></ul> MINIMUM REQUIREMENTS (Knowledge, Skills, Abilities) To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. <ul><li>10+ Years of Experience in the technology industry driving product innovation, architectural roles and system integration engagements</li><li>Experience in Telecom industry, BSS/OSS with strong experience on TMF standards</li></ul> <ul><li>Experience in large-scale projects in Agile and waterfall approach in matrix organizations</li><li>“Make it Happen” attitude. Very sharp in capturing the vision from Business and Leadership team, as well we industry &amp; customer project requirements and challenges, and convert into a product/solution, working very closely with product owners &amp; R&amp;D team to ensure conformity to the principles set up upfront</li><li>Great client engagement, able to listen and articulate the technical elements of the value proposition to become a trusted resource</li><li>Supports customer projects from architecture conceptualization through full project lifecycles till acceptance of the delivered solution by leading technical engagement with customers, project team and vendor suppliers.</li><li>Good understanding of Cloud Native technologies, development &amp; deployment methods including CI/CD</li><li>Great presentation skills (written and verbal)</li><li>Experience in Partner and Vendor Management is required.</li></ul> QUALIFICATION REQUIREMENTS Bachelor degrees in Computer or other Engineering disciplines<ul><li>Fluency in English</li><li>German language is an advantage</li></ul> RAKUTEN SHUGI PRINCIPLES: Our worldwide practices describe specific behaviours that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.<ul><li>Always improve, always advance. Only be satisfied with complete success - Kaizen.</li><li>Be passionately professional. Take an uncompromising approach to your work and be determined to be the best.</li><li>Hypothesize - Practice - Validate - Shikumika. Use the Rakuten Cycle to success in unknown territory.</li><li>Maximize Customer Satisfaction. The greatest satisfaction for workers in a service industry is to see their customers smile.</li><li>Speed!! Speed!! Speed!! Always be conscious of time. Take charge, set clear goals, and engage your team.</li></ul></div>

Technical Team Lead – BSS (DX) (m/f/d)

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