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Company Description
Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to home or to the office. Our local commerce platform makes it easy for customers to order whatever they need on one app, for merchants to make additional sales, and for couriers to make meaningful earnings flexibly. To enable this, Wolt develops a wide range of technologies from local commerce platforms to retail software and financial solutions, as well as operates its own grocery stores under the brand Wolt Market. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 27 countries today, 23 of which are with the Wolt product and brand.
So, why work at Wolt?
At Wolt, we’re about getting things done.
You’ll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people.
We work hard to make cities into better places, and it’s pretty cool seeing us grow every week. If you’re passionate about building things that just… work, Wolt might be for you.
Job Description
Are you detail oriented and have great communication skills? Do you love working in a cross-functional environment and solving problems? If this sounds like you, we'd love to chat!
Role Background
Our Merchant Services team lies at the heart and soul of Wolt, ensuring that we set all of our merchants up for success by providing a seamless onboarding, menu, and photo experience. As Wolt grows both in scale and scope of offering, the strength of our merchant services engine must grow with it.
As a Merchant Services team member you will master the core functions of Merchant Services, including onboarding merchants, updating menus, and managing cross functional partners internally as well as externally. You will interact with Merchants, welcoming them to Wolt, making sure their experience is seamless and they are set up for success!
The Menu Associate is responsible for creating the beautiful menus you find on our platform. We take a lot of pride in our work in this team and we would love for you to join this journey. We strive to build our partner’s menus so that they are accurate and engaging for our consumers while also complying to high quality standards.
You’re excited about this opportunity because you will…
Create beautiful menus and content on the Wolt platform to engage our customers
Verify the accuracy of our restaurant partner’s menus on the platform
Monitor processes, and track progress through Monday.com cases and other Wolt software
Learn and master our systems, tools, and processes
What we offer
Cool office in the heart of Berlin
Independent work in a dynamic, international team
A fast-growing tech company with many career opportunities
Attractive salary package
Discount on Wolt orders
Various soft drinks, coffee and fruits in the office
Comprehensive internal educations
Weekly (virtual) all-hands meetings and regular team events
Flexible working hours policy + 30 days of paid vacation
Qualifications
You have a positive attitude and an entrepreneurial spirit
You are a problem-solver - you enjoy diagnosing issues and developing creative approaches to solve challenges
You are customer-centric - you have a customer-first mentality, are effective at working with people with varying degrees of technical ability
You are comfortable working in fast-paced and demanding environments
You are comfortable in setting and committed to achieving goals
You work well in structure and thrive in diving deep into the details
You are adept at prioritizing competing demands
You work well in both independent and diverse team environments
Fluent in German (spoken and written) and English - any other language is a plus.
Experience in gastronomy or the food industry is a plus.
Experience with content creation, editing, or marketing is a plus.
Experience with Google Suite is a plus
Additional Information
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!