agex IT gmbh

<div><p>For a project we are looking for a Technical Support (f/m/d) for LMS SAP SuccessFactors.</p> <h2>Tasks</h2> <ul> <li>Helpdesk for the population who want more information regarding training courses (both by phone and e-mail).</li> <li>Carrying out the various administrative activities related to planning and organising training for the staff.</li> <li>Carrying out the follow-up and registration of training courses</li> <li>Carrying out various administrative tasks such as filing documents, and provide initial reporting to our business, trainers and participants.</li> <li>Performing quality improvement tasks, proactively looking for ways to work more efficiently and better integrate the various activities.</li> <li>Working out and test the LMS configuration(s) for new training paths, providing guidance and advise on potential (new – unused) LMS features. Testing configurations in the LMS.</li> <li>Working out new and simpler LMS-configurations for the complex training paths and control the new configurations fit the reporting requirements.</li> <li>Supporting the Academy Training Centre with the resolution of technical user issues that might arise in the LMS.</li> <li>Based on the above activities, creating and updating the documentation (Work Instructions and Quick Reference Guides)</li> </ul> <h2>Requirements</h2> <ul> <li>More than 3 years of experience in using the LMS SAP SuccessFactors as (knowledge of Items, Curriculum, Programs, Assignment Profiles, Exams and the logic behind it) or a similar experience.</li> <li>Accuracy, quality and safety awareness are a must.</li> <li>Good documentation and can write and explain (train) qualitative guidelines and instructions.</li> <li>MS-Office software (Word, Excel, Outlook, Powerpoint) and not averse to discovering new tools.</li> <li>Preferably certified in LMS SAP SuccessFactors (Learning)</li> <li>Passionate analyst, knowing how to capture customer needs and the satisfaction of the internal customers is essential</li> <li>Good communication Skills</li> <li>Good listener, customer-oriented and responsible</li> <li>Interested in electricity and willing to learn more about it</li> <li>Good organisational skills, work independently and take initiative</li> <li>Fluent English (C1) and German (C1). Knowledge of Dutch and French is beneficial.</li> </ul> <p>Order Type: Contract / Freelance</p> <p>Location: Remote (70%)Berlin(30%), travel to Brussels &amp; Schaerbeek (30%)</p> <p>Start: 01.09.2024</p> <p>Duration: 31.12.24(with option of contract extension)</p> <p>If you are interested, please let us know your hourly rate (Remote / Onsite) and your availability. We are looking forward to your application quoting the reference-number 3708. Any Questions? Call Ralph Pohlenz +49 30 832 157 2021.</p></div>

Technical Support (f/m/d) for LMS SAP SuccessFactors in Berlin and Brussels. Ref.Nr. 3708

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