support

NavVis

<div><h2>OUR VISION</h2> <p>When people use our technology to "bridge the gap" between the physical and digital worlds, they don’t just capture reality - they create a new one. In this new reality, they are smarter, more productive, more streamlined, and more creative - because they have the digital foundation to build the world they want to live in.</p> <p>That’s what NavVis offers in all our products and services: the tools to not just map the world as it is, but to pave the way to a better future. To forge something new. Physical or digital, there is only one reality. And it’s the reality NavVis empowers people to build better. </p> <h2>THE OPPORTUNITY</h2> <p><strong>Do you have an analytical mindset and enjoy working with various data sets?</strong></p> <p>In this role, you will get to make a crucial impact on improving our customer and data-related processes in order to bring our customer experience to the next level. Joining our Customer Experience team, you will be collaborating with experienced support engineers, customer success managers, and content writers, finding innovative solutions for a great customer experience and scaling our business with our mobile indoor mapping system.</p> <p>If you are someone who has a good understanding of customer and business needs, is comfortable working collaboratively, and enjoys the idea of taking ownership, you could be the person we are looking for! </p> <h2>THE TEAM'S MISSION THIS YEAR</h2> <p>Deliver an impactful redesigned support portal which will allow out customers to search our knowledge base, technical documentation and NavVis training academy.</p> <h2>HOW YOU WILL MAKE AN IMPACT</h2> <ul> <li>You will get to actively shape and redefine the company's customer support portal and its functionalities.</li> <li>You will support in developing features, processes, and fixes in our customer support portal.</li> <li>You will communicate and work closely (support engineers, technical writers, and customer education specialists) with stakeholders to collect requirements.</li> </ul> <h2>WHAT WILL HELP YOU SUCCEED IN THE ROLE</h2> <ul> <li>You have in-progress studies in Computer engineering, Informatics or a similar field.</li> <li>You have some touchpoints with a CRM or CMS tool. e.g. MS Dynamics (is a plus).</li> <li>You have a good foundation in both front-end and back-end development as a full stack developer.</li> <li>You have some expertise working with front-end technologies like HTML, CSS and javascript .</li> <li>You have a good understanding of web technologies and UI/UX design principle.</li> <li>You are familiar with RESTful APIs and the integration of third-party services.</li> <li>You have some experience with version control systems (e.g., Git).</li> <li>Previous experience with Jira, Confluence or UML diagrams is a plus.</li> </ul> <h2>HOW WE WILL KNOW WE ARE A PERFECT MATCH</h2> <p>Your recruiting partner for this role is Temitope (she/her). You can expect to go through a screening call, and up to 2 rounds of interviews which includes a technical round, where we would love to discover your passion and interests, introduce you to who we are and what drives us, and finally understand how we can potentially add value to each other's growth.</p> <h2>HOW WE WILL KEEP YOU SMILING</h2> <ul> <li>It's important to take a break from work! We offer 20 days of paid time off per year</li> <li>We offer flexible working hours and a hybrid work setup, enabling you to plan your work around your life, and not your life around work!</li> <li>A competitive salary that values the strengths you bring</li> <li>Up to 4000 EUR employee referral bonus</li> <li>As an intern or a working student at NavVis, you will have the chance to be truly involved in projects and gain first-hand experience in a fast-growing company</li> <li>We care deeply about the development of our student employees. Your supervisor will do regular 1:1s &amp; retrospectives to make sure we are constantly getting better at what we do. You will also have the chance to be involved in our 360° developmental feedback aimed at holistic professional development</li> <li>Great potential for internal growth and exploring wider opportunities within NavVis</li> </ul> <h2>ABOUT US</h2> <p>NavVis is a technologically-focused, global leader in reality capture and digital factory solutions. Prominent manufacturers and laser scanning professionals from across the world trust our ground-breaking technology, which is designed to capture and share the built environment as photorealistic digital twins.</p> <p>More than 300 people from over 70 countries and offices spread around the globe make us a truly international and diverse place to work. With the innovation of startups and the stability of large enterprises at our core, we combine the best of both worlds. </p> <p>You will be part of an open culture that encourages the sharing of ideas and thrives on mutual trust, respect, and transparency. We love giving and receiving honest feedback that will empower us to continuously improve and grow in the right direction. </p> <p>Do you share our passion for our disruptive technology and want to be a part of our dynamic growth journey? You will get to own projects, implement innovative solutions, and be recognized for your successes! </p> <p><strong>How you will grow with us</strong></p> <ul> <li>Flat hierarchy with an open feedback culture, including 360° developmental feedback aimed at holistic professional development</li> <li>Access to a learning &amp; developmental platform with trainings tailored to your needs on a broad range of topics</li> <li>With a keen desire to invest in your personal growth, we offer clear career development paths and internal mobility opportunities</li> </ul> <p><strong>We derive our strength from our diversity.</strong> NavVis’ unwavering commitment to fostering an inclusive and diverse workplace has laid the foundation for our incredible growth. We thrive on the collective strength of our people who come from diverse backgrounds. We respect and value every experience associated with race, gender identity, sexual orientation, nationality, religion and disability. We do not discriminate on the basis of any of these, or other identities, and strongly encourage everyone to apply.</p> <p><strong>Together with you, we build NavVis!</strong></p> <p>If you need assistance at any stage of the recruiting process due to a disability, please reach out to your recruiting partner(s) for this position.</p></div>

Working Student - Support Portal Developer (F/M/D)

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